Shipping policy
HOW LONG WILL ORDERS PROCESSING TAKE?
Orders typically take up to 24 hours to process before they ship – excluding weekends and holidays. During Holidays processing times may take up to 48 hours.
HOW LONG DOES IT TAKE TO GET MY ORDER?
Orders will be shipped depending on the fulfilment centre the product is from.
- United States: 7 – 12 Business days. Tracking and secure check out are provided for all orders.
- United Kingdom, Australia, New Zealand, Canada: 7-10 Business days. Tracking and secure check out are provided for all orders.
- Rest of the world: 7-12 Business days. Tracking and secure check out are provided for all orders.
- Average transit times are typically received in 1 weeks.
| Shipping Country | Process time | Shipping time | |
| United States | 24 hours | 7-12 business days | |
| Canada |
|
8-12 business days | |
| Europe / UK |
|
7-9 business days | |
| Australia |
|
7-9 business days | |
| New Zealand |
|
7-9 business days | |
| Rest Of the World |
|
8-12 business days |
Shipping Rates:
| Shipping Country | Priority Shipping with Tracking | Standard Shipping with Tracking |
| United States | $5.99 | $5.99 |
| Canada | $5.99 | $5.99 |
| Europe | $5.99 | $5.90 |
| Australia | $5.99 | $5.90 |
| New Zealand | $5.99 | $5.90 |
| Rest Of the World | $5.99 | $5.99 |
Tracking:
As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product at any time. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.
Once you receive a tracking number you can use this link to track your order: https://www.17track.net/en
Contact Us:
- Email: support@flowerence.com
- Phone: (908) 994-1759
- Office & Warehouse: 170 Catherine St, Elizabeth, New Jersey (NJ), 07201
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